iLuv Internet Radio with Dual Alarm Clock (Black)

There was so much potential although I just find myself saying "BUT" way too many times.

They emphasize the clock display is remarkably large BUT it really isn't.

It is a nice looking unit, BUT you can't appreciate how large the case is until you see it and realize it will take up most of average sized night stand.

The sound quality is quite good if you play it at 4 to 5 or higher BUT the quality goes down at the lower volume level where most people realistically would use at the bedside. I haven't found any adjustments for things like bass and treble.

Customer support is terrible. They give you a phone number BUT it just sends you to voice mail. They give you a way to send a message online for express service BUT it is not "express" or helpful. I asked some simple questions while I was waiting for the unit to ship and it took two days for them to respond. They didn't actually attempt to answer my questions at all BUT just sent...Read more

I have had it for about a week. It does not seem to be able to play media from a computer but the sound is fairly good and I have had no trouble at all finding and holding the network connection. There are lots of presets (20 for Internet and 20 for FM), however the FM tuner is not the most sensitive and although I do live in the sticks - it does not get as strong a signal as my little Sony radio. It was easy to set up favorites on the website and the iLuv picked them up right away. So in a way you have unlimited presets. The alarm can wake you with a buzz, FM or Internet and has some nice programmable features such as weekday only etc...and 2 alarms. I live overseas and miss some of my local stations so this was just the ticket and the price is right. It also has a aux in for iPods and such.

This iluv radio stops and starts as it plays. It is most annoying, especially when listening to the news. It looses the internet connection for no apparent reason, then reconnects in 30 seconds or 3 minutes. This problem occurs in wifi mode or with a LAN line connected. "Customer service" is an oxymoron at iluv. There seems to be no viable way to communicate with tech support, as they don't answer the phone, don't respond to voice mail, and they have yet to respond to an email set to them a week ago. With so many other internet radios to choose from don't waste your time and money by buying an iluv product.